Waiting Well and Beyond

We want to make sure you remain as healthy as possibly while you wait for an operation or procedure. The pandemic has had a big impact on the NHS, meaning that some people are waiting longer for operations or procedures. If you are waiting for an operation or procedure, we want to make sure you are as well as you can be when you are due for your surgery.


Please click the link to see a range of different apps to help support you and keep you healthy. 


Patient Access


The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your GP Surgery. Some people can already access this feature, this won’t change for you.


This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your GP Surgery, not from hospitals or other specialists. You will only be able to see information from 1st November 2022. For most people, access will be automatic, and you won’t need to do anything.


Your GP may talk to you to discuss test results before you are able to see some of your information on the app.  In some instances, having access to the notes may not be in your best interest. If you think that you should have full access but are unable to view your record, can you please discuss this with your GP.


These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.


The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.


If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.