All of our practices are readily accessible and provide facilities for our disabled patients.
There is disabled parking outside the front of the surgery on West Town Road.
There are disabled parking spaces in the on-site car park of the surgery.
There is disabled parking outside the front of the surgery on Rayens Cross Road.
There is disabled parking outside the front of the surgery in the adjoining car park.
We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit: Hearing Link website.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- British Wireless for the Blind Fund
- British Blind Sport
Assistance and guide animals
Assistance animals (typically dogs) that are "trained to perform specific tasks" to improve the quality of life of owners with a disability have rights of access under the Equality Act 2010. This definition extends far beyond that of guide and hearing dogs.
Assistance animals are welcome at all of our sites. When faced with extreme situations we may need to consider further or alternative reasonable adjustments to ensure the safe treatment of patients.
We recognise the invaluable role emotional support animals, also sometimes referred to as companion or therapy animals play in many peoples lives however in order to maintain a safe and hygienic surgery environment we cannot extend access to include them also. We ask that only assistance animals as identified within the meaning of access rights in accordance with the Equality Act 2010 are brought onto our premises.
Any bags of animal waste you have collecetd and bagged up on your journey to the practice must be properly disposed of before arrival at our premises.